Explore our FAQs for quick information and helpful resources to make the most of your membership.
How do I join the Alabama Apartment Association (AAA)?
By joining one of AAA’s four local affiliates, you automatically become a member of the Alabama Apartment Association and the National Apartment Association (NAA).
How do I join a local affiliate?
Visit our Affiliate Directory for details on how to join and get involved with one of our affiliates.
Need help with the NAA Click & Lease program or other services?
The NAA Client Services Center can assist with Click & Lease, membership sign-ups, and education resources.
Hours:
Monday–Friday | 8:30 a.m.–6:00 p.m. (ET)
Contact:
📞 1-833-86-MY-NAA or (703) 518-6141
📧 clientsolutions@naahq.org
Click & Lease Invoices:
Access the invoice portal here
How can I update my membership information?
Please contact your local affiliate directly to update your company’s contact information and ensure continued access to all membership benefits.
How can I stay updated on industry news and association events?
Subscribe to AAA and your local affiliate’s newsletters, follow them on social media, and regularly check their websites for updates.
How to Renew Your NAAEI Credential & Earn CECs
Visit here for a comprehensive guide to renewing your NAAEI credential and earning Continuing Education Credits (CECs). All credential renewal applications must be submitted through PACE, the Platform for Apartment Credential Engagement.
Important: The only CEC hours earned through AAA are those obtained by attending the annual PivotAL Conference. Please check with your local affiliate for other available CEC opportunities.
Earned hours will appear in your Member Compass. To access them:
-
Log in using the email address associated with your account.
-
Navigate to the Continuing Education section.
-
Click View Credit to download a PDF with your credit details. You can save, print, or upload this document to your NAA PACE account.
What is the role of NAA in my membership?
Your membership with AAA includes full access to the National Apartment Association’s resources, advocacy efforts, and industry-leading education and certifications.
Visit naahq.org to learn more about how you can get involved with NAA and maximize the benefits of your membership. Don’t forget to check with your local affiliate for upcoming volunteer opportunities with NAA.